Privacy Policy

Effective Date: 15/05/2026

At stupid.silly.love.mode, we create and share poetry rooted in feeling. In doing so, we also collect small pieces of information — and we treat them with care, respect, and transparency.

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What We Collect

When you visit or interact with our website, we may collect:

Information you offer to us

When you:

  • purchase a poem

  • subscribe to updates

  • reach out or write to us

We may collect:

  • your name

  • email address

  • billing and shipping details

  • payment information (securely processed by third parties)

Information collected quietly (automatically)

Like many websites (including Shopify and Squarespace platforms), we may collect:

  • IP address

  • device and browser type

  • pages visited and time spent

  • cookies and usage data

This helps us understand how the site is felt, used, and improved.

2. How We Use Your Information

We only use what we collect in ways that are necessary and fair, including to:

  • process and deliver your orders

  • communicate with you about purchases or enquiries

  • send emails or updates (only if you opt in)

  • improve our website and offerings

  • protect against fraud or misuse

We do not use your information in ways that feel unrelated, intrusive, or unexpected.

3. Disclosure of Your Information

We do not sell your data. Ever.

We only share your information where required to run the site, including with:

  • payment providers (e.g. Stripe, PayPal, Shopify Payments)

  • ecommerce platforms (e.g. Shopify, Squarespace)

  • shipping or fulfilment services

  • email or marketing tools (if used)

Some of these providers may store data outside Australia. Where this happens, we take reasonable steps to ensure your information is handled in line with Australian privacy expectations.

4. Cookies & Tracking

We use cookies to:

  • remember your preferences

  • keep the site running smoothly

  • understand how visitors move through our pages

You can adjust or disable cookies in your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no online space is perfectly secure — and so we encourage you to take care when sharing information online.

6. Access & Correction (Your Rights)

Under Australian privacy law, you have the right to:

  • request access to the personal information we hold about you

  • ask for corrections if something is inaccurate

To do so, simply contact us — we will respond within a reasonable time.

7. Retention of Information

We keep personal information only as long as necessary:

  • for business or legal purposes

  • or until it is no longer needed

After that, it is securely deleted or de-identified.

8. Third-Party Links

Sometimes we link outward. Those websites live by their own rules — and we are not responsible for their privacy practices.

9. Children’s Privacy

Our work is written for a general audience but is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

Like poetry, this may evolve.

We may update this Privacy Policy from time to time. The latest version will always live here, with the effective date noted above.

11. Contact Us

If you have questions, requests, or simply want clarity:

📧 stupidsillylovemode@gmail.com

12. Complaints (Australian Requirement)

If you believe your privacy has been breached, please contact us first so we can try to resolve the issue.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC):
🌐 https://www.oaic.gov.au/